Returns & Refunds Policy
We Want You to Be Happy With Your Purchase
If something isn’t right, we’re here to help. Our goal is to make the return process as simple and straightforward as possible.
Return Window
Most items may be returned within 30 days of delivery.
To be eligible for a return, items must be:
- Unused and in their original condition
- Returned with original packaging whenever possible
- Free from damage caused after delivery
Some products may not be eligible for return due to manufacturer restrictions or hygiene and safety requirements. Any exceptions will be clearly noted on the product page.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Email us at:
Please include:
- Your order number
- A brief description of the issue
- Photos of the product and packaging, if applicable
We’ll work quickly to make it right.
Refunds
Once your return has been received and inspected, we’ll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Depending on your financial institution, refunds may take 5–10 business days to appear.
Return Shipping
If the return is due to our error or a damaged item, we’ll cover the return shipping costs.
For all other eligible returns, customers may be responsible for return shipping unless otherwise stated on the product page.
Questions?
If you have any questions about returns or refunds, we’re happy to help.